Managed AI employees

AI Agents Built for Your Business

Bloom Agents builds, manages, monitors and maintains intelligent voice and text agents that answer customers, capture leads, book appointments, transfer calls, send messages and help businesses operate around the clock.

No signup, no agent builder, nothing to configure. We build it, you run your business.

Reception Agent

Live

Calls today

38

Leads captured

11

Appointments

6

Minutes used

412 / 1,500

CallerHi, do you have anyone available Thursday morning?
AgentWe do — 9:30am or 11:00am. Which works better?
Caller9:30 is perfect.

Illustration of the client control center. Live data appears once your agent is activated.

Voice agents

A receptionist that never misses a call

Your voice agent answers on the first ring, speaks naturally, understands your services and knows exactly when to hand a caller to a human.

Answers every call

Nights, weekends, holidays and overflow. Callers get a real answer instead of voicemail.

Books appointments

Checks your rules, offers real openings and confirms the booking on the call.

Transfers intelligently

Routes to the right department, person or emergency line based on what the caller needs.

Text agents

Conversations that keep moving after the call

An optional SMS agent replies to inbound texts, follows up on missed calls and keeps every thread in one shared inbox.

Instant replies

Answers common questions by text within seconds, day or night.

Missed-call follow-up

Turns an unanswered call into a text conversation before the customer calls a competitor.

Human takeover

Your team can step into any conversation whenever a person should take it from here.

Benefits

What changes in the first month

24/7

Coverage with no extra headcount

0

Calls sent to voicemail during business hours

Minutes

From missed call to text follow-up

1 place

Calls, texts, leads and appointments together

How it works

We build it. You approve it. We keep it running.

  1. 01

    Consultation

    We learn your call flow, services, hours and goals.

  2. 02

    Proposal & plan

    You get a scoped agent, a plan and a clear price.

  3. 03

    Build & provision

    We configure the agent and provision its phone infrastructure.

  4. 04

    Internal testing

    Our engineers test the agent against real scenarios.

  5. 05

    Your testing & approval

    You try it, give feedback, and approve go-live.

  6. 06

    Monitoring & maintenance

    We monitor health, usage and quality continuously.

Capabilities

Everything an agent can handle for you

  • Answer and qualify inbound calls
  • Capture caller details as structured leads
  • Book, reschedule and confirm appointments
  • Warm and cold transfers to your team
  • After-hours and overflow coverage
  • Answer pricing, hours and service questions
  • Emergency escalation paths
  • Send SMS follow-ups and confirmations
  • Multi-location and department routing
  • Spanish and additional languages
  • Call recordings, transcripts and summaries
  • Daily and weekly performance reporting

Industries

Built around how your industry actually answers the phone

Home Services

Plumbing, HVAC, electrical and roofing calls answered, triaged and dispatched — including after-hours emergencies.

Medical & Dental

Appointment requests, insurance questions and callbacks handled with disclosure and escalation rules you approve.

Legal

Intake screening, conflict questions and consultation scheduling with careful, compliant scripting.

Real Estate

Listing inquiries, showing requests and buyer qualification routed to the right agent.

Auto & Repair

Service scheduling, status questions and quote requests captured without pulling a tech off the floor.

Salons & Wellness

Bookings, cancellations and pricing questions answered while your team is with clients.

Property Management

Maintenance requests, tenant questions and emergency routing across every property.

Professional Services

New client intake, qualification and calendar booking for consultants and agencies.

Multi-Location Retail

Location-aware routing, hours and stock questions across every storefront.

Integrations

Connects to the systems you already use

Integrations are configured and validated by Bloom staff. Nothing shows as connected until it really is.

Google CalendarComing soon
Microsoft OutlookComing soon
CalendlyComing soon
HubSpotComing soon
SalesforceComing soon
GoHighLevelComing soon
ZohoComing soon
PipedriveComing soon
WebhooksComing soon
Custom APIsComing soon

Analytics

Know exactly what your agent did today

Every call, text, lead and appointment is measured, summarised and reported — with usage and billing in the same view.

Performance

Calls, minutes, outcomes, transfers and conversion over any date range.

Usage

Included minutes, remaining balance, overage estimates and threshold alerts.

Exports

Authorized CSV exports for calls, leads, appointments and billing.

Client control center

Your portal, not a developer console

Monitor

Agent status, live activity, calls, recordings, transcripts and summaries.

Manage

Invite employees, set roles, update business information and upload knowledge.

Request

Request agent changes, new agents, additional numbers and support — we handle the rest.

Security

Tenant isolation and provider control by design

Each client's data is isolated at the database level. Provider credentials, prompts and infrastructure stay server-side under Bloom control — they are never exposed in your portal.

  • Row-level tenant isolation on every record
  • Role-based permissions for your team
  • Expiring, single-use employee invitations
  • Full audit trail of sensitive actions
  • Dedicated provider infrastructure per agent
  • Configurable recording and data retention

Pricing

Setup fee, monthly plan, included usage

Plans include voice minutes, phone numbers and support. Overage is billed transparently and shown in your portal before your invoice arrives.

See full pricing

FAQ

Common questions

Managed service — agents are built and maintained by Bloom staff.

Let's design the right agent for your business

Tell us how calls and texts reach your business today. We'll map an agent, quote it, build it, test it with you and keep it running.