Features
A managed agent, plus the control center around it
You get the agent and everything needed to trust it: visibility, oversight, reporting and a direct line to the team that maintains it.
Call handling
- Natural conversational answering
- Business-hours, after-hours and holiday behaviour
- Department and location routing
- Warm transfer and emergency escalation
- Voicemail replacement and callback promises
Revenue capture
- Structured lead capture from every call
- Appointment booking and confirmation
- SMS follow-up on missed calls
- Lead status tracking in the built-in CRM
- Push to your CRM once connected
Oversight
- Recordings, transcripts and summaries
- Sentiment, outcome and disposition tagging
- Usage thresholds and alerts
- Agent health monitoring
- Audited access to sensitive records
Let's design the right agent for your business
Tell us how calls and texts reach your business today. We'll map an agent, quote it, build it, test it with you and keep it running.